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From Start to Success in Egypt

At Xplore, we don't just offer services — we guide you through every step of launching your BPO operations in Egypt.

Launch with Xplore

Your 6-Phase Path to Egypt

From the first discovery call to full operational go-live, our 6-phase process eliminates uncertainty, ensures compliance, and accelerates your path to success.

1

Initial Contact & Needs Discovery

We begin with a tailored discovery session to understand your business objectives, seating requirements, and go-live timeline.

Discovery call with Xplore experts
Needs analysis and business alignment
Multiple engagement options: web form, email, or direct contact
2

Tailored Scope & Commercial Alignment

Following our discovery, we'll provide a custom-fit response with site options, pricing models, and setup milestones.

Site availability and configuration options
Seat pricing models and terms
Estimated timeline and setup milestones
Service scope tailored to your BPO model
3

Contracting & Legal Support

Once aligned, we support all legal and operational contracting to ensure compliance.

Contract finalization and document preparation
Labor law and tax compliance guidance
All documents structured under your registered entity
4

Facility & Technology Buildout

We deliver a fully operational workspace within 30–60 days, managed by our implementation team.

Workstation layout design and deployment
AI-ready IT environment with secure LAN and internet
Utility provisioning, power backup, and site-level security
Fully managed by the Xplore implementation team
5

HRO & Team Onboarding

We recruit and onboard your team — or manage the full HR lifecycle for you.

Agent sourcing and technical screening
Contract issuance and HR system setup
Cultural alignment while you retain team control
6

Go-Live & Ongoing Support

With infrastructure, HR, and systems in place, you go live in Egypt with full support.

24/7 IT and facility support
Dedicated account management
Regular reviews and operational optimization

What Makes Us Different

20+ Years of BPO Experience

Backed by decades of outsourcing leadership in CX, IT, and HR

Fully Managed Setup

From workspace to staffing — we handle your end-to-end launch

Compliance-Ready Operations

Built to meet Egyptian labor laws, tax codes, and data security standards

Built for Modern BPOs

AI-enabled infrastructure, scalable environments, and remote-ready systems

Dedicated Project Team

One-on-one support from planning to post-launch operations

60-Day Launch Promise

Go live in Egypt — fast, focused, and fully supported

Let Xplore walk with you from start to success

From hosting and HR to IT and compliance — we deliver more than just a seat.