f Xplore Integrated BPO Solutions | Your Gateway to Egypt
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Explore Our Core Services – Built for BPO Growth

We help BPO companies scale operations in Egypt through three core service pillars — Hosting, HRO, and ITO — backed by a full suite of business enablement solutions.

Hosting Solutions

Dedicated, scalable workspaces built for BPO seat leasing and rapid team deployment.

Available for lease, rent, or full hosting. Infrastructure built to scale with operations from 20 to 500+ seats.

Smart Hosting Workspace

Flexible Seat Leasing

Customizable seat configurations
Month-to-month flexibility
Easy expansion options
Ready Infrastructure

Ready-to-Use Infrastructure

High-speed internet & secure LAN
Ergonomic furniture & workstations
IP phones & communication tools
Data Security

Data Security & Compliance

GDPR & PCI-DSS aligned environments
24/7 Physical & digital security
Access control & monitoring

Additional Hosting Features

Brand-Centric Customization

Floor plan & branding tailored to your company

24/7 Operational Support

On-ground IT & facilities teams

Prime Locations

Cairo, Giza, Alexandria (5th Settlement, 6th October, Maadi)

Built-In Values

High-speed redundant internet
Secure IT environment
Power backup & energy management
24/7 Operational support
Access control & surveillance
Smart workspace design

Target Industries

Customer Experience (CX)
Tech Support & Helpdesk
E-commerce Fulfillment
Telecom BPOs
Healthcare Back Offices
Recruitment Providers

Ready to Launch Your BPO Operations in Egypt?

Let Xplore manage the setup while you focus on growth. From leasing to legal, our team is ready to launch your BPO operations — fast, secure, and fully supported.

Human Resources Outsourcing (HRO)

Xplore provides full-cycle Human Resources Outsourcing services designed for BPOs expanding into Egypt.

We help you build, onboard, and manage teams — fast, compliant, and cost-effective.

Talent Acquisition

Talent Acquisition

Specialized BPO recruitment and talent mapping
Multi-channel sourcing strategies
Screening and role-based candidate assessment
Onboarding

Onboarding & Employment Contracts

Legally compliant contract drafting and processing
Verification of IDs, documents, and employment eligibility
Secure digital archiving of contracts and employee records
Payroll

Payroll & Social Insurance Management

Monthly payroll processing
Social insurance enrollment and filing
Employee compensation aligned with labor law standards

Add-On HR Services

Dedicated Account Manager

A single point of contact for HR coordination, onboarding, and workforce scaling.

Skill Assessments

Technical and language assessments to ensure quality hires.

HR Policy Design

Custom HR policies aligned with Egyptian labor regulations and your company culture.

Built-In Values

Scalable HR solutions from 5 to 500+ employees
Compliance with Egyptian labor law
Optional secondment or full outsourcing models
Centralized coordination across multi-site deployments
Aligned with global HR outsourcing best practices
Transparent monthly invoicing

Ideal For

BPOs launching in Egypt
Startups needing a local HR backbone
Global companies scaling headcount
Firms expanding into new locations
Project-based or contract workforce needs

Ready to Build Your Team in Egypt?

Let Xplore manage your workforce while you focus on results. From recruitment to onboarding, we deliver HR services tailored to your operation.

Information Technology Outsourcing (ITO)

Xplore delivers end-to-end Information Technology Outsourcing for BPOs operating in Egypt.

We provide AI-ready infrastructure, secure environments, and 24/7 IT support — all aligned with global compliance standards.

Infrastructure Setup

ITO Infrastructure Setup

Network architecture design and implementation
Hardware provisioning and system rollout
Integration of voice, data, and cloud-based platforms
Cybersecurity

Cybersecurity Management

Firewall and endpoint protection
Data encryption and access policies
Routine security audits and compliance controls
Help Desk

24/7 Help Desk Support

Onsite and remote IT support teams
Multi-channel service desk with SLA-based response
Real-time incident tracking and resolution

Add-On ITO Services

Tech Procurement

Sourcing, configuring, and deploying hardware and software to match your tech stack and budget.

Cloud Solutions

Infrastructure migration, cloud management, and platform optimization across public and hybrid environments.

Disaster Recovery & Continuity

Business continuity planning with offsite backups and emergency response protocols.

Built-In Values

Global-standard ITO service delivery
Fully managed IT environment for scaling BPOs
Local talent with international certifications
24/7 Tech presence on-site and remote
Aligned with GDPR, ISO, and global security frameworks
Transparent ticketing and SLA reporting

Ideal For

BPOs seeking secure, scalable IT operations in Egypt
Contact centers with tech-heavy requirements
Clients needing fully managed or hybrid ITO
Firms migrating or modernizing infrastructure

Ready to Power Your IT Operations?

Let Xplore deliver the infrastructure and support you need. From setup to 24/7 service — we power your Egypt operations with reliable, secure ITO.

Supporting Services

Xplore delivers critical support services that ensure your BPO operations in Egypt run smoothly from day one.

We simplify setup, sourcing, and regulatory alignment so you can focus on performance and scalability.

Legal Advisory

Legal Advisory & Company Setup

Company registration and commercial licensing
Tax file, labor office, and social insurance registration
Legal document drafting and compliance guidance
Procurement Services

Procurement Services

Vendor sourcing, onboarding, and performance tracking
Office consumables and IT asset procurement
Standardized purchasing workflows and transparent invoicing
Governance & Compliance

Governance & Regulatory Compliance

Advisory on labor law, tax codes, and payroll obligations
Policy design aligned with Egyptian legal requirements
Regulatory updates, audit support, and documentation readiness

Add-On Services

Contract Structuring

Guidance on service-level agreements, employment contracts, and third-party vendor terms.

Ongoing Supply Management

Inventory oversight and replenishment for workplace essentials and IT consumables.

Legal-Financial Coordination

Collaboration with client-side advisors on compliance, reporting, and business audits.

Built-In Values

Centralized support across legal, compliance, and procurement
Fast, structured setup for operational go-live
Local relationships and regulatory expertise
Fully integrated with your Xplore Hosting, HRO, or ITO solutions
60-day launch promise
All backend functions managed by your dedicated Xplore team

Ideal For

International BPOs entering the Egyptian market
Clients needing local compliance and operational readiness
Firms scaling rapidly with limited in-country infrastructure

Let Xplore handle the details while you focus on your growth strategy

From legal setup to procurement, we've got you covered.